IntraconIX Group

Terms and Conditions

Effective date: 09.09.2025

1. Definitions

2. Acceptance of Terms; Authorized Contacts

By contacting or placing an Order with the Company, the Client accepts and agrees to be bound by this Agreement in full. Authorized representatives of the Company are those persons whose contact details are published on the Company's official webpages.

3. Services, Orders, Technical Specification (TS)

All Services are provided pursuant to an Order. The Client must provide a complete, clear and unambiguous TS before work begins. If the TS is ambiguous, the Company will perform the Services in accordance with its professional judgment.

4. Fees, Payment, Delivery and Non-Refundable Products

Services require full prepayment before delivery of the Results. Results will not be delivered until full payment is received. Ready-made or final digital deliverables are strictly non-refundable once delivered.

5. Revisions, Acceptance, and Quality Disputes

The Client has an agreed review period after delivery. Failure to provide comments within this period constitutes acceptance. Revisions included in the Order will be performed without charge. Before filing a formal dispute or chargeback, the Client must notify the Company in writing and allow seven (7) business days for a response.

6. Refunds, Chargebacks and Remedies

Refunds are available only if the Company is at fault and corrections cannot be made. Initiating a chargeback without following the dispute procedure is a material breach of this Agreement.

7. Intellectual Property and License Grants

Upon full payment, the Company grants the Client a perpetual, non-exclusive, non-transferable license to use the Deliverables for the purposes for which they were ordered. The Company retains all rights to its pre-existing intellectual property.

8. Regulatory Compliance and Disclosure Requirements

The Company operates in compliance with applicable laws, including data protection and anti-money laundering regulations. Our Services do not constitute investment, financial, or legal advice. We are not responsible for third-party service availability that may affect deliverables.

9. Anti-Money Laundering (AML) and Know Your Customer (KYC) Compliance

The Company maintains policies to prevent money laundering. We may require identity and business verification for certain orders and reserve the right to refuse services to clients who do not comply or are on sanctions lists.

10. Client Responsibilities; Prohibited Uses

The Client warrants that it will use our Services and Deliverables for lawful purposes only and will not provide them for use by minors. The Client must provide required information for AML/KYC compliance when requested.

11. Free Services and Trials

Any complimentary consultations or trials are provided at the Company's discretion and may be withdrawn at any time. No warranties or refunds apply to Free Services.

12. Communication, Evidence and Recordings

The Company may record and retain communications (emails, chat logs) as evidence of interactions and for quality assurance.

13. Force Majeure

Neither party is liable for delays or failures caused by events beyond its reasonable control, such as natural disasters, acts of state, or major infrastructure failures.

14. Limitation of Liability; Indemnity

The Company's aggregate liability for any claim will not exceed the total fees paid by the Client under the relevant Order in the preceding 12 months. We are not liable for indirect or consequential damages.

15. Termination and Effects of Termination

Either party may terminate the Agreement for a material breach that is not cured within thirty (30) days of written notice. Upon termination, the Client must pay for all Services performed to date.

16. Amendments; Entire Agreement; Severability

Changes to this Agreement must be in writing. This Agreement constitutes the entire agreement between the parties. If any provision is held invalid, the remainder remains effective.

17. Governing Law; Dispute Resolution; Notices

This Agreement is governed by the law of the jurisdiction specified in the relevant Order. Disputes shall first be submitted to any dispute-resolution mechanism offered by the platform through which the Services were ordered. If none is available, disputes shall be resolved by binding arbitration.

18. Contact Information

Official Company contacts are published on our website, including ceo@intraconix.com, support@intraconix.com, Telegram: @intracon, and our AffiliateFix profile.

19. Survival

Provisions that by their nature should survive termination (e.g., Intellectual Property, Payment obligations, Limitation of Liability) shall survive the termination of the Agreement.

Document Version: 1.0
Last Updated: September 25, 2025
Compliance Standards: General IT B2B Regulatory Requirements, AML/KYC